Privacy Policy - nimble-cascade

This privacy policy explains how nimble-cascade collects, uses, and protects personal information when you use our website or engage our services. We are committed to ensuring your privacy is protected and that we handle your data responsibly.

Information We Collect

We may collect the following types of personal information:

Name and contact details (email address, postal address)
Information about your property relevant to the services you request
Records of correspondence and communications with us
Technical data such as browser type and IP address when you visit our website

How We Use Your Information

We use the information we collect for the following purposes:

To provide and manage the gardening services you have requested
To respond to your enquiries and communicate with you about your service requirements
To send you relevant information about our services where you have consented
To improve our website and services based on usage patterns
To comply with legal obligations

Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

Your consent, which you can withdraw at any time
The necessity of processing for the performance of a contract with you
Our legitimate business interests, where these do not override your rights
Compliance with legal obligations

Data Sharing

We do not sell your personal information to third parties. We may share your data with:

Service providers who assist with our business operations (e.g., web hosting)
Professional advisors such as accountants or legal counsel
Regulatory authorities where required by law

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Customer records are typically retained for six years following the end of our business relationship.

Your Rights

Under data protection law, you have the right to:

Request access to your personal data
Request correction of inaccurate data
Request deletion of your data in certain circumstances
Object to processing of your data
Request restriction of processing
Request data portability
Withdraw consent where processing is based on consent

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this privacy policy or wish to exercise your rights, please contact us at:

nimble-cascade
47 Greenbank Road
Liverpool L18 1HQ
United Kingdom

Email: [email protected]

Last updated: September 2024